I can only speak as an administrator for the School of Continuing Education, but let me tell you what I believe important qualities are in order to be effective in my position. Since it is important to me that all students who contact us or come into the School of Continuing Education are able to be heard and get the service they need I have to have the following qualities:
· Be respectful
· Be willing to listen and take the time to hear what students are asking
· Trust that those I work with will always do what is best for students and that they will always do their jobs in the best possible fashion
· Manage a complex organization whereby the needs of faculty, staff, students and administration alike are met in a timely fashion
· Be responsive and follow up in a reasonable amount of time
· Be organized and know how to find information when needed
· Let others know that they matter and that they are important to you
· Hold myself and others to high standards
· Be true to my values and the values of Eastern
· Know that whatever I say has an impact and that words matter
· Be creative and respectful of other ideas
· Be a facilitator to bring differing disciplines together for new interdisciplinary programs
· Rely on others and trust in their judgment
· Believe in what I do each and every day
· Be enthusiastic and enjoy the ride!
Dr. Shelly Gimenez
Dean of the School of Continuing Education